Crown Representative
In 2011 the Cabinet Office introduced a new network of Crown Representatives to help the government act as a single customer when engaging with suppliers. This was part of the government’s strategy to ‘do business in new and innovative ways’.
There are around 20 Crown Representatives who provide a point of focus for groups of public sector suppliers, including small and medium enterprises (SMEs), voluntary organisations, large suppliers and specific sectors such as construction and infrastructure.
Working across departments, the Crown Representatives fulfil the following tasks:
- Communicate a single and strategic view of the government’s needs and requirements to the market.
- Assess and identify areas where cost savings could be made.
- Provide a focal point for cross-cutting supplier-related issues.
The policy of appointing Crown Representatives came under close scrutiny in early-2018, with the collapse of Carillion when it was found that the Representative who had been appointed to manage the relationship between Carillion and the government had been ‘rotated off’ in summer 2017, around the time it had issued a surprise profit warning. The position was then left vacant from August to November 2017 in what was described as a ‘staggering act of negligence’.
In May 2018, the joint chairs of the MPs committee that published the final report into Carillion’s collapse wrote to the Cabinet Office recommending that the system of having Crown Representatives to monitor contractors’ performance should be overhauled. Frank Field and Rachel Reeves suggested the system should be urgently reviewed to ensure that issues relating to other strategic suppliers can be detected and dealt with much earlier than they were in the case of Carillion.
Regarding the role of crown representatives, their report concluded:
'The assignment of a crown representative to Carillion served no noticeable purpose in alerting the government to potential issues in advance of company’s July 2017 profit warning. The absence of one between August and November 2017 cannot have increased the Government’s ability to keep itself informed of the direction of the company during a critical period before its collapse. This review should consider whether devoting more resources to liaison with strategic suppliers would offer better value for the taxpayer.'
[edit] Find out more
[edit] Related articles on Designing Buildings Wiki
Featured articles and news
About the 5 Percent Club and its members
The 5% Club; a dynamic movement of employers committed to building and developing the workforce.
New Homes in New Ways at the Building Centre
Accelerating the supply of new homes with MMC.
Quality Planning for Micro and Small to Medium Sized Enterprises
A CIOB Academy Technical Information sheet.
A briefing on fall protection systems for designers
A legal requirement and an ethical must.
CIOB Ireland launches manifesto for 2024 General Election
A vision for a sustainable, high-quality built environment that benefits all members of society.
Local leaders gain new powers to support local high streets
High Street Rental Auctions to be introduced from December.
Infrastructure sector posts second gain for October
With a boost for housebuilder and commercial developer contract awards.
Sustainable construction design teams survey
Shaping the Future of Sustainable Design: Your Voice Matters.
COP29; impacts of construction and updates
Amid criticism, open letters and calls for reform.
The properties of conservation rooflights
Things to consider when choosing the right product.
Adapting to meet changing needs.
London Build: A festival of construction
Co-located with the London Build Fire & Security Expo.
Tasked with locating groups of 10,000 homes with opportunity.
Delivering radical reform in the UK energy market
What are the benefits, barriers and underlying principles.
Information Management Initiative IMI
Building sector-transforming capabilities in emerging technologies.
Recent study of UK households reveals chilling home truths
Poor insulation, EPC knowledge and lack of understanding as to what retrofit might offer.